BotaniHue respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how BotaniHue (“BotaniHue,” “we,” “our,” or “us”) collects, uses, shares, and protects information when you visit www.botanihue.com, contact us, submit a form, request information, participate in professional education or training, apply for a professional account, purchase products or services, or otherwise interact with our business.

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By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

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1. Information We May Collect

Depending on how you interact with BotaniHue, we may collect the following categories of information:

Contact Information
Your name, email address, telephone number, mailing address, business address, and other information you provide when contacting us.

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Professional Information
If you are a salon owner, hairstylist, cosmetologist, beauty professional, or professional account applicant, we may collect information such as your salon or business name, professional credentials, license information, website, social media information, professional experience, and areas of interest.

 

Transaction Information
If you purchase products, training, or services, we may collect information related to your transaction, including the products or services purchased, billing information, shipping information, and transaction history.

Payment card information may be processed directly by our third-party payment processors. BotaniHue may not directly store your complete payment card information.

 

Communications
We may collect information contained in emails, contact forms, chat messages, consultation requests, salon referrals, customer-service communications, surveys, or other correspondence with us.

Website and Device Information
When you visit our website, certain information may be collected automatically, such as:

• IP address

• Browser type

• Device type

• Operating system

• Pages viewed

• Referring websites

• Approximate geographic location

• Website interactions

• Date and time of visits

• Cookie and analytics information

 

Information You Voluntarily Submit

You may also provide photographs, hair history, hair-color information, professional case information, questions, testimonials, reviews, or other materials when participating in consultations, training, or other BotaniHue programs.

Please do not submit confidential medical information unless it is specifically requested and necessary for the service you are seeking.

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2. How We Use Information

We may use personal information to:

• Provide products, education, training, consultations, and other services

• Process and fulfill orders

• Create and manage professional accounts

• Review professional or salon partner applications

• Respond to inquiries and customer-service requests

• Provide training materials and educational support

• Maintain certification or training records

• Communicate about orders, programs, services, or account activity

• Send marketing communications when permitted

• Maintain and improve our website

• Understand how visitors use our website

• Personalize website experiences

• Prevent fraud, abuse, and unauthorized activity

• Protect our legal rights and business operations

• Comply with applicable laws

• Maintain business and accounting records

 

3. Salon Referrals and Salon Directory

BotaniHue may allow consumers to recommend or refer salons or hair professionals who may be interested in BotaniHue products or training.

If you submit a salon or stylist referral, we may use the information provided to contact that professional regarding BotaniHue.

BotaniHue may also operate a public salon directory containing information about participating salons or professionals. Professional directory information may include a business name, city, contact information, website, social media profile, services, or other professional information authorized for publication.

 

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, measure website traffic, understand visitor behavior, and support marketing activities.

Some cookies are necessary for the website to function. Others may be used for analytics, personalization, or advertising.

Depending on the technologies enabled on our website, third-party services such as Wix, analytics providers, social-media platforms, advertising providers, or payment processors may also place or access cookies.

You may be able to control non-essential cookies through our website cookie settings or through your browser settings.

 

5. Analytics and Advertising

We may use analytics tools to understand website traffic and improve the BotaniHue website.

We may also use advertising or social-media technologies that help us understand the effectiveness of advertising campaigns or communicate with people who have shown interest in our products or services.

Certain U.S. state privacy laws may characterize some forms of targeted advertising or cross-context behavioral advertising as “sharing” or “selling” personal information even when no money is exchanged.

BotaniHue does not sell personal information for monetary consideration.

If our website uses technologies that qualify as targeted advertising, sale, or sharing under applicable law, eligible consumers may have the right to opt out.

 

6. When We May Share Information

We may share personal information with companies that perform services on our behalf, including:

• Website hosting and website-management providers

• Payment processors

• Shipping and fulfillment providers

• Email and marketing platforms

• Customer-service providers

• Analytics providers

• Accounting and administrative providers

• Professional advisors

• Information-technology and security providers

 

These companies receive information only as reasonably necessary to perform services for BotaniHue. We may also disclose information when reasonably necessary to comply with applicable law, respond to valid legal requests, protect our rights, investigate fraud or security concerns, or protect BotaniHue, our customers, or others.

If BotaniHue is involved in a merger, acquisition, reorganization, financing, or sale of business assets, information may be transferred as part of that transaction.

 

7. Email and Marketing Communications

If you subscribe to BotaniHue emails or otherwise consent to marketing communications, we may send information regarding:

• Professional education

• Training opportunities

• New products

• Salon partner opportunities

• Educational content

• Events

• Promotions

• BotaniHue news

You may unsubscribe from marketing emails using the unsubscribe link provided in the message.

Transactional communications regarding purchases, account information, training, or services may still be sent when necessary.

 

8. Your Privacy Rights

Depending on where you live and whether applicable privacy laws apply to BotaniHue, you may have rights concerning your personal information.

These rights may include the ability to:

• Confirm whether we process your personal information

• Request access to certain personal information

• Correct inaccurate information

• Request deletion of certain information

• Obtain a portable copy of certain information

• Opt out of certain targeted advertising

• Opt out of certain sales or sharing of personal information

• Withdraw consent where processing is based on consent

• Appeal certain decisions regarding privacy requests

 

Texas residents covered by the Texas Data Privacy and Security Act have rights that include access, correction, deletion, data portability, and certain opt-out rights.

To submit a privacy request, contact:

hello@botanihue.com

Subject line: Privacy Request

We may need to verify your identity before completing a request.

If applicable law provides a right to appeal our response to a privacy request, you may submit an appeal by emailing hello@botanihue.com with the subject line Privacy Appeal.

 

9. California and Other U.S. State Privacy Rights

Residents of certain states, including California, may have additional privacy rights when statutory requirements apply to a business.

California law, for example, provides qualifying consumers with rights concerning the collection, use, correction, deletion, and disclosure of personal information and certain rights to opt out of sales or sharing.

BotaniHue will honor applicable state privacy rights when required by law.

 

10. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide requested products or services

• Maintain professional or training records

• Maintain legitimate business records

• Meet accounting or tax requirements

• Resolve disputes

• Enforce agreements

• Comply with legal obligations

 

Retention periods may vary depending on the type of information and the reason it was collected.

 

11. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.

 

12. Children's Privacy

BotaniHue's website, products, professional programs, and services are not directed toward children under 13.

We do not knowingly collect personal information from children under 13 through our website.

If you believe a child has provided personal information to us, please contact us at hello@botanihue.com.

 

13. Third-Party Websites

Our website may contain links to Instagram, salons, payment processors, social-media platforms, or other third-party websites.

BotaniHue does not control the privacy practices of those third parties. Their websites and services are governed by their own privacy policies.

 

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, website practices, or applicable law.

The revised policy will be posted on this page with an updated “Last Updated” date.

 

15. Contact Us

Questions concerning this Privacy Policy may be directed to:

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BotaniHue

PO BOX 170501
Austin, TX 78717
United States

Email: hello@botanihue.com
Website: www.botanihue.com